The previous owners of our house used Anchor Pool and we just continued the service. We never owned a pool before and Ryan, the pool man, has been great. He keeps it clean and has shown me how to maintain the water between his visits. I cannot recommend them more!
We were battling a white water mold problem after an equipment failure. We put 8 lbs of shock in for 5 days with no change. I went into Anchor and Liz was so helpful (she always is). She was at a loss at what else we could do so she called Bioguard and had me sit with her and explain everything. She helped me answer some of the pool chemistry questions as we walked through everything that had happened. The Bioguard rep gave me a very specific direction to try. Low and behold, after doing the treatment suggested by Bioguard, my pool was 100 percent clear with no white mold the next day. Completely gone. Thank you, Liz, for ALWAYS being helpful and so knowledgeable!
After a fallen tree caused serious damage to my pool (Installed by Anchor in 2006), I called Anchor who immediately provided me with an estimate for my insurance company and has since completed all the work that included liner replacement, concrete and coping repair! We never spent a weekend without the pool! Thanks for the service and the professional repair!!
Tom and Valerie Baldwin
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